Effective Date: 13/03/2026

EquiScope Worming Solutions (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

EquiScope Worming Solutions provides equine diagnostic testing and worming advice services to horse owners, trainers, and veterinary professionals in the United Kingdom.

Contact Details

Email: equiscopewormingsolutions@gmail.com

Phone: 07906 330086

Postal Address:
EquiScope Worming Solutions
The Barn
1 Crawlings Piece
Marlborough
SN8 1SA
United Kingdom

If you have any questions about this Privacy Policy or how your data is used, please contact us using the details above.

Information We Collect

We may collect the following types of personal information when you use our website or services.

Personal Information

• Name
• Email Address
• Phone Number
• Postal Address
• Account or order information

Horse Testing Information

Where relevant to our services, we may collect:

• Horse details
• Yard or management information
• Risk assessment information
• Test sample information

This information is used only for providing appropriate testing services and advice.

Order and Payment Information

When you purchase products or services through our website, we may collect:

• Billing details
• Delivery address
• Order history

Payments are processed securely through third-party payment providers such as WooPayments, Stripe or PayPal. We do not store full payment card details on our servers.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide laboratory testing services
• Communicate test results
• Provide worming guidance based on test results
• Respond to enquiries
• Improve our services
• Maintain required business and tax records

We will only use your information where we have a lawful basis to do so,  including:

• Contractual necessity (providing ordered services)
• Legal obligations
• Legitimate business interests
• Consent where required

Registeration and Risk Assessment Forms

Before ordering certain services, customers may be asked to complete registration or risk assessment forms. These forms allow us to provide appropriate testing advice and recommendations.

Information collected through these forms is used solely for the purpose of providing diagnostic services and related guidance.

Sharing Your Information

We do not sell or rent personal data to third parties.

We may share information with trusted service providers where necessary, including:

• Payment processors
• Website hosting providers
• Delivery or postal services
• Professional advisers

These providers only process your information where necessary and under appropriate data protection agreements.

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Your information is stored securely and only accessible by authorised personnel.

We retain personal data only for as long as necessary to:

• Provide services
• Meet legal or regulatory obligations
• Maintain business records

Cookies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

• Enable website functionality
• Support online ordering
• Analyse website traffic

You can manage or disable cookies through your browser settings.

Your Data Protection Rights

Under UK data protection law, you might have to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data in certain circumstances
• Restrict or object to processing
• Request transfer of your data to another provider

If you wish to excercise any of these rights, please contact us using the details provided above.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

We recommend reviewing the privacy policies of any external websites you visit.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. 

The latest version will always be available on this page.